Payment for your stay is made either in one instalment at the time of booking or in two instalments, one after booking and another 8 weeks before your stay,...

You can pay for your stay by transfer or credit card. In some cases, the charges and the deposit are paid in cash, on site. To pay for your Ardennes-Etape ...

You can clearly see the total price of a stay by looking on our site. Everything is included: the rental price, charges, etc. If there are options that are ...

Flat-rate charges are calculated at a fixed rate, their amount is therefore determined in advance. Charges according to consumption depend on your consumpti...

The security deposit is a sum of money you pay before your stay, and it used as a guarantee in case of damage or non-compliance with the cleaning rules. Thi...

The administration fees cover the management of your stay: Ardenne-Etape assists you before, during and after your holiday. The administration fees include...

Cancellation insurance covers cancellation costs and provides a reimbursement in case that your holiday needs to be cut short because of an accident, illnes...

Cancellation fees vary according to date. To cancel free of charge (subject to certain conditions), select our cancellation insurance. The cancellation fee...

Your invoice states the amount you have to pay to Ardennes-étape for your stay. Our website shows the total price of the stay. Your invoice separately speci...

If you have a problem when paying, contact us or pay by bank transfer. If you have a problem paying online, contact Ardennes-Etape.  Let us know:  The e...